Basics
Work Item Priorities
Priorities help your team know what to tackle first. Every work item has a priority level from 1 (most urgent) to 5 (least urgent).
Priorities help your team know what to tackle first. Every work item has a priority level from 1 (most urgent) to 5 (least urgent).
Priority Levels
| Level | Label | Symbol | When to Use |
|---|---|---|---|
| P1 | 🔴 Critical | ▲▲ | Production is down, data loss, or security issue. Drop everything. |
| P2 | 🟠 High | ▲ | Important work that should be addressed soon. |
| P3 | ⚪ Medium | — | Normal priority. This is the default for new items. |
| P4 | 🔵 Low | ▼ | Nice to have. Can wait if higher-priority work exists. |
| P5 | ⭕ Lowest | ▽ | Backlog material. Address when time permits. |
Setting Priority
You can set priority when creating an item or change it anytime via:
- The detail modal (Priority dropdown on the right side)
- Right-click context menu
- Bulk operations (update multiple items at once)
Tips
- 💡 Use priorities consistently across your team. Agree on what each level means for your workflow.
- 💡 The Board and List views show priority with color-coded labels, so high-priority items are easy to spot.
- 💡 On the My Work page, you can group items by priority to focus on what matters most.